蓝鲸体育
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FAQ's - General Topics

  • Quickly find your favorite events

    You can choose to visit the official website of 蓝鲸体育, or download the 蓝鲸体育 APP to experience our services. Basic information and score data can be viewed without registration, allowing you to stay updated on event dynamics at any time.

  • Easily sync your schedule

    Yes, the 蓝鲸体育 APP supports data import. You can add teams, events, or custom reminders you follow to your personal center for quick access. We are committed to providing convenient personalized services.

  • Flexibly switch subscription packages

    We offer various subscription packages, which you can choose freely based on your personal needs. To upgrade or change your package, please go to the subscription management option in your account settings. The operation is very simple.

  • Cancel subscription at any time

    Of course, you can cancel your subscription at any time. After cancellation, you will continue to enjoy the subscription service until the end of the current billing cycle. We respect every decision you make.

  • Annual payment enjoys more discounts

    By choosing an annual payment package, you will enjoy more attractive prices. We hope to give back to our long-term supporting users in this way, allowing you to get more comprehensive sports information and services at a lower cost.

  • What happens if you don't renew?

    If you choose not to renew, your account will automatically revert to a free user status, and some advanced features and data will no longer be available. However, you can still access the basic sports information we provide.

  • Supported payment methods

    We support multiple mainstream payment methods such as Alipay, WeChat Pay, and bank card payments, ensuring your payment process is safe, fast, and worry-free.

What is Open PRO

  • Get the latest score updates

    蓝鲸体育 brings together global popular sports events and provides authoritative event analysis to help you understand the games in depth. Whether you love football, basketball, or other sports, we have professional content.

  • Import your event calendar

    The platform provides real-time updated score data, allowing you to grasp the dynamics of the field at the first moment. You can easily follow multiple games and not miss any exciting moments.

  • Upgrade or change your subscription package

    Our professional analysis team provides you with in-depth event previews and post-match reviews to help you understand the game's direction and make more informed viewing decisions.

  • Freely cancel subscription service

    蓝鲸体育 will provide personalized content recommendations based on your viewing preferences, creating a tailored sports information stream for you, ensuring you see only the content you care about most.

  • Details of annual subscription discounts

    Since its establishment in 2010, 蓝鲸体育 (China) Co., Ltd. has been committed to building a professional digital sports service platform for Chinese sports enthusiasts that integrates event information, data analysis, and interactive viewing.

  • Understand the impact of not renewing

    The 蓝鲸体育 APP is your on-the-go sports event assistant, offering comprehensive live event broadcasts, real-time scores, schedule inquiries, and team updates. Download the APP to enjoy sports anytime, anywhere.

  • Diverse payment options

    You can easily access your personal account through the login entrance on the official website of 蓝鲸体育 to conveniently manage your subscriptions, favorites, and preference settings.

Open PRO plan’s features

  • In-depth event analysis and interpretation

    Our customer service team is always ready to help you. You can contact us through online customer service or by sending an email, and we will be dedicated to answering all your questions.

  • Add the games you follow

    蓝鲸体育 (China) Co., Ltd., since its establishment in 2010, has always been committed to becoming China's leading digital sports service provider, bringing the highest quality viewing experience to hundreds of millions of sports fans.

  • Adjust your subscription plan

    We offer live and on-demand services covering various popular events such as football, basketball, and esports, ensuring you don't miss any exciting matchups.

  • Your subscription, your decision

    The platform aggregates massive sports news and information, including pre-match analysis, post-match reports, player updates, etc., allowing you to fully grasp the latest dynamics in the sports world.

  • Extra surprises for annual subscriptions

    Through the 蓝鲸体育 APP, you can easily participate in community interactions, exchange insights with other sports enthusiasts, and share the infinite joy of watching games.

  • What happens after expiration?

    The 蓝鲸体育 APP interface is designed to be simple and user-friendly, with smooth and intuitive operation. Whether you are a seasoned fan or a sports novice, you can easily get started.

  • Secure and convenient payment methods

    We use advanced data analysis technology to provide you with accurate event predictions and detailed data statistics, helping you understand the games more deeply.

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  • Create your exclusive viewing experience

    蓝鲸体育 provides customized sports information solutions for corporate clients, helping them enhance their brand image and user interaction experience.

  • Personalize your schedule

    Our platform supports multi-terminal synchronization. You can seamlessly switch between your computer, mobile phone, and tablet to enjoy a consistent and smooth viewing experience.

  • Change to your preferred package

    The 蓝鲸体育 APP has a powerful built-in search function, allowing you to quickly find information about events, teams, or players you are interested in.

  • Easily manage subscriptions

    We regularly organize online viewing events and exciting topic discussions, inviting you to participate and share the passion for sports together.

  • Annual subscription is more cost-effective

    The event data covered by 蓝鲸体育 includes major leagues and cups worldwide, ensuring you can get the most comprehensive and timely event information.

  • About subscription expiration

    We highly value user privacy protection, and all your personal information will be securely and properly stored.

  • Your payment choices

    The 蓝鲸体育 APP offers multi-language support options, making it easy for users from different regions to use.

Payments FAQ’s

  • Highlights of the 蓝鲸体育 APP

    We are committed to empowering the sports industry through technology, making sports information dissemination more efficient and the viewing experience more enjoyable.

  • Favorite your favorite teams

    The working hours of the 蓝鲸体育 customer service team are Monday to Friday, 9:00 to 18:00, and they are always ready to provide you with professional and timely support.

  • Choose the service that suits you best

    You can follow the official social media accounts of 蓝鲸体育 to get the latest platform updates and information on exciting events.

  • Worry-free subscription cancellation

    The 蓝鲸体育 APP is updated and iterated rapidly. We continuously optimize features based on user feedback to bring you more surprises and convenience.

  • Special benefits of annual packages

    We firmly believe that the power of sports can connect you and me. 蓝鲸体育, witnessing the exciting moments of the sports world with you!

  • Follow-up processing for non-renewal

    If you encounter any questions while using the 蓝鲸体育 platform, please feel free to contact us. We are committed to providing you with the most professional and thoughtful service, making your sports viewing experience smoother and more enjoyable. Whether you have questions about live broadcasts, score inquiries, or account logins, our customer service team will patiently answer them.

  • Optional payment channels

    If you have any needs regarding feature usage, content suggestions, or technical support during your use of the 蓝鲸体育 APP or official website, please feel free to contact us through the following methods. We are very eager to hear from you so that we can continuously optimize the platform and provide you with higher quality sports information services.